Big Bold Branding ("BBB") offers free shipping to most product (oversize items excluded) on orders over $150.
A flat rate shipping charge for orders under $150 at the rate of $11 including gst applies.
BBB reserves the right to ship via the carrier of their choice. Orders will be left on an "Authority to Leave" basis, and it will be left at your doorstep even if no-one is around to receive it. Please note in this case BBB cannot be held responsible for lost or damaged deliveries after they have been dropped off. The customer is responsible for all shipping charges an changes in shipping instructions must be made in writing and confirmed in writing by BBB in time to change the shipping arrangement (at least 3 working days prior to the shipping date). BBB will not be responsible for delays or additional charges for any unapproved changes. Customer is responsible for any additional freight charge caused by address changes, residential service, re-routed package, returned packages and/or other adjustments made by the carriers. Please note, during the wet season, deliveries to Northern Territory and Northern Queensland may be affected by adverse weather conditions. In this event, deliveries may take longer than our usual time frame.
Extra charges in shipping apply to:-
- Insured shipping: Orders are not insured unless requested on the purchase order in writing. Where insured shipping is required, this is at an additional cost and will be billed to and paid by the customer prior to shipping.
- Oversize Shipping: Certain items offered require oversize shipping. Free shipping online refers to standard small parcel shipping. Where oversize shipping is required, this is at an additional cost and will be billed to and paid by the customer prior to shipping.
- Urgent or expedited shipping: BBB reserves the right to vary shipping carriers at the customer’s expense in order to meet the customer’s in hand date.
- Postal Delivery Addresses: To ship via Australia Post Service will require an additional 2 business days and a fee of $16 per parcel.
- Truck Transportation: Where bulk orders or oversize orders require transport by truck, these are made at the customer’s expense.
- Redelivery charges: Orders are shipped on a “authority to leave basis”. If customer requests a person to person delivery this is at an additional charge, and where not available to receive the parcel and a redelivery charge supplies, this is at an additional charge.